Operations Quiz – Developing standard operating procedures

Operations Quiz – Developing standard operating procedures

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Question 1 of 2

1. Question

Why should you compile Standard Operating Procedures?

To help achieve consistency, quality, and efficiency to get out of the owner's trap

It is a detailed procedure to train new employees

It is a regulatory requirement

They can be used in disciplinary procedures with employees that are not productive

It helps with accessing funding
Question 2 of 2

2. Question

How should you go about compiling SOP’s?

Make sure that the repetitive task can be completed by a new employee

Start at the beginning and work through every procedure

Use different coloured files and paper for the different departments or tasks

They should be interesting to read or watch so that new employees do not get bored

Perform and record the repetitive task, write down each step, check that it is practical and works, host it in the workflow system for training

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